Legal
Privacy Policy
This policy explains how Frame to Video handles information related to accounts, uploaded frames, prompts, generated videos, credits, and product usage.
Last updated: July 25, 2026
Information We Collect
We may collect account information, authentication details, payment status, usage activity, uploaded image frames, prompts, generation settings, generated outputs, and technical data such as device, browser, logs, and approximate location.
How We Use Information
We use information to provide Frame to Video, process video generation jobs, manage credits and billing, improve product reliability, prevent abuse, troubleshoot issues, and communicate important service updates.
Uploaded Frames and Generated Videos
Your uploaded images and generated videos are processed so the service can create frame-guided video outputs. We may store generation history so you can access previous results, unless a feature or policy states otherwise.
Payments
Payments are handled by our payment provider. We do not store full payment card numbers on our servers. We may receive billing status, plan, invoice, and subscription information needed to operate paid features.
Service Providers
We may use trusted providers for hosting, authentication, payments, email, analytics, customer support, and AI generation infrastructure. These providers process information only as needed to support the service.
Data Retention
We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records. Retention periods may vary by data type and account status.
Your Choices
You may request access, correction, or deletion of certain personal information, subject to legal, security, and operational limits. You can also choose not to upload sensitive or confidential image frames.
Security
We use reasonable technical and organizational safeguards to protect information, but no online service can guarantee complete security. You are responsible for keeping your account credentials secure.
Changes to This Policy
We may update this privacy policy as Frame to Video evolves. If changes are material, we will take reasonable steps to notify users or make the update clear within the product.